Privacy policy
Privacy policy
Privacy policy
Last updated: 9 November 2026
Last updated: 9 November 2026
Who we are
Dosium is the trading name of Dosium Holdings Limited, a company registered in England and Wales (company number 12297188). Our registered office is 1st Floor, 38/39 Hampstead High Street, London NW3 1QE.
We are the data controller for personal data collected through this website, and we are registered with the Information Commissioner’s Office (ICO) under registration number ZB339545.
This policy covers dosium.com only. Data processed through Dosium products on behalf of NHS organisations is covered by our agreements with those organisations.
What we collect
When you contact us through the website, we collect the details you give us: your name, work email address, phone number if you provide it, organisation, role and your message. If you ask to receive our newsletter, we record that choice too.
When you browse the site, we also collect information about how you use it: the pages you visit, how you arrived, your device and browser type, and an approximate location based on your IP address. Our Cookie policy has the details.
How we use it
We use your details to reply to your enquiry, arrange demonstrations and follow up on conversations you start. Our lawful basis is our legitimate interest in responding to people who contact us about our work.
If you sign up for our newsletter, we send it with your consent. You can unsubscribe at any time using the link in each email.
We use analytics data to understand how the site is used and to improve it. Our lawful basis is our legitimate interest in running a useful website. You can opt out at any time using “Opt out of analytics” in the footer.
We do not sell your personal data, and we do not use it for automated decision-making.
Who we share it with
We use a small number of service providers who process data on our behalf, under contracts that require them to keep it secure:
Framer (Framer B.V., Netherlands) hosts this website and receives contact form submissions.
PostHog provides website analytics. Data is stored in the EU.
Google provides Google Tag Manager, which loads our analytics, and the fonts used on this site.
Our email provider receives enquiries sent to info@dosium.com.
We will also share data if the law requires us to.
International transfers
Most of the data we hold is stored in the UK or the European Economic Area. Where a provider processes data outside the UK, for example in the United States, we rely on UK adequacy regulations or the International Data Transfer Agreement to protect it.
How long we keep it
We keep enquiries and related correspondence for up to two years after our last contact. If an enquiry leads to a business relationship, we keep it for as long as that relationship lasts and for six years after it ends.
Analytics data is kept for up to 12 months.
Security
We use appropriate technical and organisational measures to protect personal data, including access controls and encryption in transit.
Your rights
Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to how we use it, to data portability, and to withdraw consent at any time where we rely on consent.
To use any of these rights, email privacy@dosium.com. We will respond within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.
Changes and contact
We may update this policy. The date at the top shows when it last changed.
Questions about this policy or your data: privacy@dosium.com, or write to us at our registered office.
Who we are
Dosium is the trading name of Dosium Holdings Limited, a company registered in England and Wales (company number 12297188). Our registered office is 1st Floor, 38/39 Hampstead High Street, London NW3 1QE.
We are the data controller for personal data collected through this website, and we are registered with the Information Commissioner’s Office (ICO) under registration number ZB339545.
This policy covers dosium.com only. Data processed through Dosium products on behalf of NHS organisations is covered by our agreements with those organisations.
What we collect
When you contact us through the website, we collect the details you give us: your name, work email address, phone number if you provide it, organisation, role and your message. If you ask to receive our newsletter, we record that choice too.
When you browse the site, we also collect information about how you use it: the pages you visit, how you arrived, your device and browser type, and an approximate location based on your IP address. Our Cookie policy has the details.
How we use it
We use your details to reply to your enquiry, arrange demonstrations and follow up on conversations you start. Our lawful basis is our legitimate interest in responding to people who contact us about our work.
If you sign up for our newsletter, we send it with your consent. You can unsubscribe at any time using the link in each email.
We use analytics data to understand how the site is used and to improve it. Our lawful basis is our legitimate interest in running a useful website. You can opt out at any time using “Opt out of analytics” in the footer.
We do not sell your personal data, and we do not use it for automated decision-making.
Who we share it with
We use a small number of service providers who process data on our behalf, under contracts that require them to keep it secure:
Framer (Framer B.V., Netherlands) hosts this website and receives contact form submissions.
PostHog provides website analytics. Data is stored in the EU.
Google provides Google Tag Manager, which loads our analytics, and the fonts used on this site.
Our email provider receives enquiries sent to info@dosium.com.
We will also share data if the law requires us to.
International transfers
Most of the data we hold is stored in the UK or the European Economic Area. Where a provider processes data outside the UK, for example in the United States, we rely on UK adequacy regulations or the International Data Transfer Agreement to protect it.
How long we keep it
We keep enquiries and related correspondence for up to two years after our last contact. If an enquiry leads to a business relationship, we keep it for as long as that relationship lasts and for six years after it ends.
Analytics data is kept for up to 12 months.
Security
We use appropriate technical and organisational measures to protect personal data, including access controls and encryption in transit.
Your rights
Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to how we use it, to data portability, and to withdraw consent at any time where we rely on consent.
To use any of these rights, email privacy@dosium.com. We will respond within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.
Changes and contact
We may update this policy. The date at the top shows when it last changed.
Questions about this policy or your data: privacy@dosium.com, or write to us at our registered office.